Answers before you ask

Our typical turn around is 7-10 business days. Projects may be done sooner or take longer depending on how many projects each department is working on. If a project is ever estimated to take longer than 10 business days we will let you know immediately when you request your quote.

We add a 3% credit card fee when you pay with credit or debit card online or in our shop. However, if you pay with a check or cash we will remove this fee for you.

We require a 30% deposit on all jobs in order to start processing your order. The remaining amount can be paid online before pickup, or when you arrive at our shop.

Start with the quote form and tell us about your order details. The more details the better. We will then create a quote for you that includes pricing, order details, and a mock up of the final product created by our graphic artist if vector art is provided initially.

If vector art is not provided then a mock up will be created after the deposit is paid. Both the art and the quote are approved by you before printing begins.

Yes. Our graphic artist is able to create custom artwork and logos for our clients. Existing artwork can also be edited and redesigned as well. We ask that customers provide vector art or Illustrator files in order to do so. If those files are not available we are able to vector your art for a small one time service fee in addition to the art time cost.

Call the shop or email for more specific inquiries on pricing for custom art. We generally charge an hourly fee for this service, but can also work with budgets when needed.

Yes, you are welcome to bring in your own garments or merchandise. We will price you accordingly.

We are also able to order clothing for you from our catalogs. There are thousands of options to explore from various great brands. If you do not see what you are looking for, email us and we can help you find exactly what you need.

A vector file is an art file that we can edit here in our graphics department. This file is created in Adobe Illustrator and allows our designer to fully edit your artwork and expand the image without any pixelation or distortion. Most commonly these extensions are .AI, .PDF, or .EPS. These file types are required for screen printing and cut vinyl projects.

Please note that inserting a JPEG or PNG image into an Illustrator file does not make it a vector. A vector is a series of editable paths and objects. We can print PNG or JPEG files on our express or sublistop heat transfer vinyls, however these are at risk of printing at low quality or blurry.

In order to embroider your logo we need to convert it into a special file that our embroidery machine can read and produce. This is called an .EMB file. To produce this we charge a one-time fee of $38 per logo. If you have this file already, or are able to create one, you are welcome to send it to us to avoid the fee.

Yes. We can print pictures and detailed images on our heat transfer vinyl. For photos and logos with a lot of small details and colors we typically recommend this process. Your picture will print exactly as you send it to us, although some colors may vary due to the difference in materials and inks. We recommend all photos be sent at 300 dpi minimum.

We also have a method of screen printing that turns complicated and detailed images into 4-5 color screen prints. The minimum for this type of printing is 50 items, and there is a set up fee for this process.

Screen printing runs from a 24 piece minimum. With heat transfer vinyl and embroidery you can print or stitch as little as one item, however it is more costly per piece to do less than more.

Use the instant pricing calculator to see where the price breaks land for your quantity. Calculator pricing is a real estimate, and final numbers are confirmed on approval.